Privacy Policy

1. Overview

Novitek Global Limited ("Novitek", "we", "us") respects your privacy. This policy explains what information this website collects when you use it, how that information is used, and the choices available to you.

2. Information We Collect

This website does not require you to create an account, and it does not process any payments. Information is only collected when you choose to provide it, through:

• Contact, quote and enquiry forms — name, company, email address, phone number, delivery location, and details of the product, service or project you are enquiring about. These forms open your own email application with the details pre-filled; submitting the form does not send data to a Novitek server, it is sent only when you choose to send the resulting email yourself.
• My Enquiry (product cart) — products you add to your enquiry list are stored locally in your browser (not on a Novitek server) so your selections persist between visits, until you clear them or clear your browser data.

3. How We Use Information

Information you submit is used solely to respond to your enquiry, prepare a quote, or otherwise address the request you have made. We do not sell or rent your information to third parties.

4. Cookies & Local Storage

This website uses your browser's local storage to remember your My Enquiry selections and your cookie preference. It may use cookies or similar technologies for essential site functionality and, where you have given consent, to understand how the site is used so we can improve it. You can manage or withdraw your consent at any time by clearing your browser's site data.

5. Third-Party Services

Website content (such as product and article information) is managed through a third-party content management platform. Enquiries and quote requests are sent directly from your own email client to Novitek's email address — no third-party email-sending service is used by this website.

6. Data Security

We take reasonable measures to protect information submitted to us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request details of any information you have previously sent us, ask us to correct it, or ask us to delete it, by contacting us using the details below.

8. Children's Privacy

This website is intended for business use and is not directed at children.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date on this page reflects the most recent revision.

10. Contact Us

Questions about this policy can be sent to enquiries@novitek-global.com.